Privacy Policy

Introduction

We, GEMIOR (“we”, “us”, or “our”), value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://gemior.in/) or engage with us through any other means. By using our services, you agree to the terms of this Privacy Policy.

Collection of Information

We may collect personal information that you voluntarily provide when registering, making a purchase, subscribing to our newsletters, or interacting with us in any other way. This may include:

• Name
• Email address
• Contact number
• Shipping and billing address
• Payment details (processed securely through our payment gateway partners)
• Demographic information (such as gender, age, or date of birth)
• Feedback, reviews, and communication records

Additionally, we automatically collect certain technical information, including IP address, browser type, device information, and browsing behaviour for analytics and improvement of user experience.

Use of Information

We use your information to:
• Process and fulfil your orders
• Improve our products and services
• Communicate updates, offers, and promotions
• Provide customer support and manage inquiries
• Analyse user behaviour for marketing and personalization
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some site features may not function properly without them.

Disclosure of Personal Information

We may share your information with trusted third-party service providers who assist us with payment processing, shipping, data analytics, and marketing support. These partners are bound by confidentiality agreements and use your data only as necessary to perform their designated functions. We do not sell or rent your personal information to any third party.

Your Consent

By using our website or providing your personal information, you consent to our collection, storage, and use of your information as described in this Privacy Policy.

Your Rights

You have the right to access, correct, or delete your personal data stored with us. You can also withdraw your consent for data processing at any time by writing to us at info@gemior.com. However, withdrawal of consent may affect your ability to use certain features or services.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Security of Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Opt-Out Policy

You may opt out of receiving non-essential communications such as promotional emails or newsletters by clicking the ‘unsubscribe’ link in our emails or by contacting us at support@gemior.com.

Account Deactivation and Deletion

You may request temporary deactivation or permanent deletion of your Gemior account by writing to us at info@gemior.com. Account deletion will permanently remove your profile, order history, and any associated benefits.

Grievance Officer

In accordance with applicable data protection laws, Gemior has appointed a Grievance Officer to address any concerns or grievances regarding the handling of personal information. You may contact the Grievance Officer at:

Grievance Officer – Gemior
Email: info@gemior.in

Gemior reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date.